Why wasn't my withdrawal request automatically approved?

As it stands with our system-automated feature, RushPay - we are currently able to process out around 80% of withdrawals, instantly. For the other transactions where RushPay is unavailable, our payments team works diligently in order to get those reviewed and processed out through our side, within that 72 hour timeframe! 

Of course, if you believe there to be an issue with your withdrawal request, we encourage you to reach out to us directly, through any of the listed methods of contact below.

Live Chat Support E-mail support Phone: (855) 905-5056

You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in MI to wager. If you or someone you know has a gambling problem and wants help, call the Michigan Department of Health and Human Services Gambling Disorder Help-line at: 800-270-7117. Rush Street Interactive MI, LLC is licensed in the state of Michigan by the Michigan Gaming Control Board to provide Internet Gaming & Internet Sports Betting services in partnership with Little River Casino Resort.